STANDARD TERMS & CONDITIONS 1. Preliminary work. Designs, models, samples and intermediates produced at the Client's request will be charged for, and remain the property of the designer. Definitions. "The designer" means QIC Print. "Quotation" means the person or persons, firm or company by whom the quotation is accepted. "Brief" means the work and services to be performed by the designer for the client set out in the quotation together with any alterations or extras thereto requested or required by the client after the date of quotation. 2. Estimates and Orders. Estimates are given and Orders accepted subject to our ability to procure materials, labour and transport at the rates prevailing at the date of estimate. Any increase in wage rates, prices of materials or alternative materials that it may be necessary to substitute or of transport arising after an estimate and before delivery shall be charged to the Client. Where estimated dates of delivery are given they shall be subject to availability and delivery of materials. All estimates are subject to variation if not accepted within twenty-eight days. 3. If any goods are to be supplied or work to be done in accordance with designs, specifications, or patterns to be supplied by the Client, the Client shall supply the same in reasonable time to permit completion of all deliveries by the promised date (if any). We shall not be liable for delays in completion of work or delivery arising from the Clients failure or delay in approving estimates or preliminary work. 4. Alterations. The designer may submit proofs of all work to the client for approval and the designer shall incur no liability for or in respect of any errors not corrected by the client in proofs so submitted. Any additional cost arising from the Clients illegible or non-typewritten copy, or alterations or corrections after approval of artwork or sample or after production has commenced may be charged to the Client. 5. Delivery. Unless otherwise stated in writing, estimates are given and orders accepted upon the terms that delivery be ex works and the price shall be nett and exclusive of packing materials, cost of packing, handling, loading, transport or carriage. 6. Expedited Delivery. If the Client shall require delivery sooner that the normal time required for production the Buyer shall pay any extra cost of overtime or other additional cost incurred. 7. Instalment Deliveries. In the case of goods to be supplied or work to be done by installments any objection by the Client to defects in or default in relation to one installment shall not affect the contract in respect of any further installment or the balance remaining due under the contract. 8. Claims. Any complaints or claims as to quality or quantity of goods supplied or work done shall be made in writing within seven days of the delivery of such goods or the execution of such work and there shall be no liability for any claims not so made within this period. 9. Client's Property. Client's property when supplied will be held at Clients risk. Every care will be taken to secure the best results where materials are supplied by Client's, but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied. 10. Consequential Loss. Responsibility will not be accepted for consequential loss or damage howsoever arising. 11. The Client shall indemnify us against all claims, actions, penalties, damages, costs and expenses for which we may become liable, or which we may incur through anything done by them in the execution of any contact with the Client involving a breach of any Patent, Registered Design, Trade Mark or Copyright, or any Government or other Regulation. 12. Force Majeure. The performance of all contracts is subject to variation, suspension or cancellation arising from any Act of God, War, Strikes, Lock-Outs, National Emergency, Fire, Flood, Drought, Shortage of Fuel or Power, the inability to obtain supplies of materials or articles or any other causes whatsoever beyond the control of the Sellers. 13. Cancellation of Contracts. In the event of any contract (whether oral or in writing) between the Buyer and Sellers being suspended or cancelled by reason of conditions arising from an Act of God, War, Strikes, Lock-Outs, National Emergency, Fire, Flood, Drought, Shortage of Fuel or Power or any other cause beyond our control we shall be entitled to payment for work done up to the date of such suspension or cancellation, and for all materials purchased and sub-contracts placed relative to such contracts. If a Client ceases to pay his debts in the ordinary course of business or commits any act of bankruptcy then and in any such case the designer shall without prejudice to other remedies have the right not to proceed further with the brief or any other work for the client and be entitled to charge for all work already carried out and materials purchased for the client such charge to be a debt immediately due to the designer. 14. Illegal Matter. The designer shall not be required to work on or in connection with any matter which in his opinion is or may be of an illegal or defamatory nature or an infringement of the proprietory rights or other rights of any third party. The Client shall indemnify the designer against and in respect of any action claim demand damages costs charges or expenses arising from or incurred by reason of any defamatory matter contained in or otherwise relating to the brief or any infringement or alleged infringement by the designer while engaged on or in connection with the brief of any letters patent registered design, copyright trademark or trade name protected in the United Kingdom such indemnify to extend to any amounts paid by the designer on legal advice in settlement of any such claim as aforesaid. Copyright. Copyright in all preliminary designs by the designer and in all work and matter produced by the designer as part of the brief excepting photographs or engravings shall remain the property of the designer who shall reserve the right to approve the quality and use of such designs as processed for various media. 15. Terms of Payment. Unless otherwise specified payment for orders shall be made with order. Save where the Client is not contracting in the course of a business nor holding himself out as so doing the designer reserves the right to charge the amount of any value added tax payable or whether or not included in the quotation. 16. These terms and conditions shall apply to all contracts whether for the sale of goods or for work and labour to be done and materials to be supplied. 17. We may deliver a quantity of up to 10 per cent greater or 10 per cent less than the Client's stipulated quantity without any liability whatsoever except that the price charged shall be for the delivered quantity at the rate applicable to the stipulated quantity. Overdue Account & Recovery. In the event of there being a necessity for the institution of legal proceedings for recovery of overdue monies then the full legal costs of recovery will be aggregated with the debt for which the proceedings will be instituted. The Designer shall reserve the right to demand payment in advance from (a) clients based at a domestic address or any address outside our advertised area, (b) clients at the designers discretion. In the event of a dishonoured cheque, the Designer shall charge £12.50 to cover administration and bank costs. 18. Disk conversion and reading. Where a client’s disk is supplied to the Designer, it must conform to the Minimum Requirements specified on the Designer’s current ‘Disk Reading Guideline’ factsheet, available on request. Where this is not the case, extra costs will likely be incurred and passed onto the client. 19. Email policy and written instructions. Email messages are accepted as valid instruction only after QIC Print’s written (including email reply) verified reply to the instruction. All instructions must be in writing (fax, email or hard copy).